Refund policy
Digital Downloads
All Flowcase products are delivered as instant digital files. Due to the nature of these items, all sales are final. We do not offer refunds, returns, or exchanges for any reason.
File Issues
If a file is damaged or corrupted, we will manually resend the correct file to you at no extra cost. This is the only resolution offered.
No Refunds Policy
Flowcase does not issue refunds under any circumstances, including but not limited to:
-
Change of mind
-
Incorrect purchase
-
Incompatibility with your device or software
-
Downloading on the wrong device
-
Not reading the product description
Please check all product details and formats carefully before placing your order.
Support Contact
If you encounter a damaged or corrupted file, email info@flowcase.store with your order number and details. We aim to resend the correct file within 7 business days.